Young Ninjas USA
Cool martial arts after school.
Background
Young Ninjas in Los Angeles, California, teaches children the noble traits of ninja warriors without the contact and heavy competition. During the course of a session, the kids learn martial arts basics and a fitness routine, along with life lessons through an age-appropriate and play-based curriculum.
The objective of the staff is to make a positive impact on each child while having fun. Along the way, students learn self-confidence and self-defense as they block, kick, and strike their way to becoming focused, disciplined, and respectful martial artists and good citizens.
Young Ninjas offers 50 afterschool classes each week to children from ages 3 to 10, as well as 40 summertime activities.
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the problem
The first issue for the Young Ninjas staff was that they were using an excel document registration and only accepted cash and checks for payment. This required too much work and too much paper, according to the owner, along with the additional liability of having cash and checks exchanging hands before someone eventually deposited the funds.
Next, the payment process proved an inconvenience to many parents who did not carry cash or a checkbook. This issue is a growing dilemma for afterschool programs that use a paper enrollment process because four out of five households do not use checks anymore, and only 11 percent of people carry cash on a regular basis.
Finally, managing class rosters after payment was a cumbersome ordeal for the employees at Young Ninjas. The staff had difficulty controlling class sizes, updating information, and issuing refunds to parents.
the solution
Popsicle’s technology moved their registration online, which allows parents to enroll their children 24/7; previously, Young Ninjas could only register students during business hours.
Parents can enroll their children and pay for the course on any personal electronic device or home computer. With a few clicks, students are signed up, and payment is instantly transferred to Young Ninjas.
Once parents submit their payment, Popsicle’s technology manages all aspects of the course rosters and tracks any changes through a paperless process that saves time and trees, and saving those things save afterschool program’s money.
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the results
saving time on enrollment and roster maintenance
increasing revenue by adding additional purchase options
introducing waitlist feature